Shuttle Oregon FAQs

Q: DOES SHUTTLE OREGON HAVE A LUXURY VEHICLE?

A: Yes! We have an Executive Mercedes Sprinter. Check out the VIP Experience page to see interior pictures and read about all the details.

Q: ARE ALL VEHICLES PREPARED FOR WINTER DRIVING CONDITIONS?

A: Yes! All vehicles are equipped with winter rated tires & most of our fleet is AWD. Check out our Winter Sports & Activities page.

Q: I THINK I LEFT SOMETHING BEHIND, WHAT CAN I DO?

A: Please email us ASAP so that we can check the specific vehicle and make arrangements. We are not responsible for left behind items and can only keep items for a limited amount of time.

Q: WHAT IS THE CAPACITY OF A VAN FOR OUR GROUP?

A: Our vans can hold up to 15 passengers for most events. We have multiple vehicles to accommodate your group. Check out the Explore Our Vehicles section on the Home page.

Q: CAN WE BRING OUR OWN FOOD & DRINKS ON A VAN TO CONSUME?

A: Yes! We have the appropriate licensing to allow alcoholic beverages on all our vehicles. Please let us know ahead of time so we are able to (if needed) provide a cooler, ice, glassware or plates/napkins or provide full food/beverage service if requested.

Q: DOES SHUTTLE OREGON PROVIDE TOURS?

A: Shuttle Oregon can customize any transportation experience. We have great local knowledge and can design a tour to fit your group’s needs. We partner with many local vendors that we can connect you with.

Q: CAN SHUTTLE OREGON EXECUTE MULTIPLE AIRPORT TRANSFERS FOR MY COMPANY MEETING?

A: Yes! Shuttle Oregon can manage your small, medium or large group pick ups/drops offs throughout the day or week. Send us your spreadsheet and we will work out the logistics. Check out our Corporate Meetings & Retreat page.

Q: HOW DO I KNOW THAT SHUTTLE OREGON WILL BE ON TIME TO PICK ME UP AT THE AIRPORT?

A: We track all flights so no need to worry. The driver will have your phone number and will be in contact with you if needed. Please notify us of any changes that we may not be aware of (missed connecting flight or changed flight information). Check out our RDM Airport page.

Q: WHERE IS THE PICKUP LOCATION AT THE RDM AIRPORT?

A: We will be parked in the taxi lane. Come out the main door, cross the street and you will see us in a logoed vehicle. Check out our RDM Airport page.