Shuttle Oregon FAQs

Q: CAN I BUY A GIFT CERTIFICATE?

A: Yes! Send us an email and we’ll provide you with a gift certificate that fits your needs.

Q: I THINK I LEFT SOMETHING BEHIND, WHAT DO I DO KNOW?

A: Please email us ASAP so that we can check the specific vehicle and make arrangements. We are not responsible for left behind items and can only keep items for a limited amount of time.

Q: CAN WE DRINK ALCOHOL IN THE VEHICLE?

A: Yes, we have the appropriate licensing to allow alcoholic beverages on all our vehicles.

Q: WHAT IS THE CAPACITY OF A VAN FOR OUR GROUP?

A: Our vans can hold up to 15 passengers for most events. We have multiple vehicles to accommodate your group. Check out the Explore Our Vehicles section on the Home page.

Q: CAN WE BRING OUR OWN FOOD & DRINKS ON A VAN TO CONSUME?

A: Yes! We have the appropriate licensing to allow alcoholic beverages on all our vehicles. Let us know if you need a cooler, ice, glassware or plates/napkins. 

Q: DOES SHUTTLE OREGON PROVIDE TOURS?

A: Shuttle Oregon can customize any transportation experience. We have great local knowledge and can design a tour to fit your group’s needs.

RDM & BEND AIRPORT TRANSPORTATION

Q: CAN YOU EXECUTE MULTIPLE AIRPORT TRANSPORTATION FOR MY COMPANY MEETING?

A: Yes! Shuttle Oregon can manage your small, medium or large group pick ups/drops offs throughout the day or week. Send us your spreadsheet and we will work out the logistics.

Q: HOW DO I KNOW THAT SHUTTLE OREGON WILL BE ON TIME TO PICK ME UP AT THE AIRPORT?

A: We will text you the day before or day of (depending on timeframe of pickup) with the driver/vehicle information. We track all flights so no need to worry. We will be there for your pickup and be contact with you. Please text us with any changes that we may not be aware of.

Q: WHERE IS THE PICKUP LOCATION AT THE RDM AIRPORT?

A: We will be parked in the taxi lane. Come out the main door, cross the street and you will see us in a logoed vehicle. (reminder…you will recieve information of vehicle/driver the day of or day before, depending on flight timeframe.)